Privacy Policy

Swim-wise PRIVACY POLICY:

This Privacy Notice sets out the basis on which we will process the personally identifying information (‘Personal Data’) that we collect and receive from and about users of our facebook page and customers who purchase swimming lessons, attend our lessons.

Our privacy commitments: We will only collect, keep, use and share Personal Data for legitimate business purposes that we explain here below, or if we’re legally required to do so. We will be as clear and open as we can with you on what Personal Data we collect and how it will be processed. For as long as we maintain records of your Personal Data, we will keep it up to date and protect it with appropriate safety measures.

CUSTOMERS COLLECTION:

We collect the following Personal data from or about you as a Swim-wise customer:

Personal Data Collected Directly from you through the booking process: your name, your children’s name(s), phone number, postal address, email address, gender and ages. Our legal basis for the collection and processing of this data is the provision to you of the services purchased by you.

Personal Data Collected Automatically from the use by you of the Sites. The data transmitted from your browser includes your IP address, the date and time of the visit the pages accessed, the access status/HTTP status code, your browser, your operating system and interface, as well as the language and version of the browser software. The legal basis for collecting and processing this personal data is to be able to operate the Sites and provide you with access to the pages you wish to access.

DATA USES:

We use your Personal Data:

• To personalise your experience with us (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website based on the information we receive from you)
• To send periodic e-mails re term start dates and informing parents about pool closures, etc . The e-mail address you provide us with, will only be used to send you information and updates pertaining to your child’s swimming lessons (Please note; If at any time you would like to opt out from receiving e-mails, please let Julia know. However, you will then not be updated with Swim-wise news or term dates.)
• To contact you with surveys and feedback requests (for example relating to our swimming lessons you or your child have attended)

DATA SHARING:

Swim-wise will not sell your information. We will not share your information with any third party except as stated in this Privacy Notice or as required to operate the Sites or provide our services to you.

Swim-wise will not sell your information. We will not share your information with any third party except as stated in this Privacy Notice or as required to operate the Sites, provide our services to you or otherwise as required or permitted by law. We regularly review our security systems to ensure that your Personal Data remains safe and secure.